SHERATON HANOI WEST

Property Desc:

Property Location With a stay at Sheraton Hanoi West in Hanoi (Mỹ Đình), you'll be within a 5-minute drive of My Dinh National Stadium and The Garden Shopping Center. This family-friendly hotel is 2.7 mi (4.4 km) from Hanoi Museum and 3.1 mi (4.9 km) from Vietnam National Convention Center.

Rooms Make yourself at home in one of the 510 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining Enjoy international cuisine at Market Café, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10 AM for a fee.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 4499 square feet (418 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hanoi Indoor Games Gymnasium - 0.6 km / 0.4 mi
My Dinh National Stadium - 1.1 km / 0.7 mi
Vietnam University of Commerce - 1.5 km / 0.9 mi
The Garden Shopping Center - 2.2 km / 1.4 mi
Indochina Plaza Ha Noi - 2.4 km / 1.5 mi
Vietnam National University - 2.5 km / 1.5 mi
Keangnam Landmark Tower 72 - 2.8 km / 1.7 mi
Ministry of Foreign Affairs - 2.8 km / 1.8 mi
State Auditor - 3.5 km / 2.2 mi
Hanoi Museum - 3.6 km / 2.2 mi
Vietnam National Convention Center - 3.8 km / 2.4 mi
Museum of Ethnology - 4.4 km / 2.7 mi
Vincom Tran Duy Hung - 4.7 km / 2.9 mi
Thu Le Park - 4.9 km / 3.1 mi
Australian Embassy - 6 km / 3.8 mi

The preferred airport for Sheraton Hanoi West is Noi Bai Intl. Airport (HAN) - 29.6 km / 18.4 mi

Renovation

The property will be renovating from September 21 2026 to October 10 2026 (completion date subject to change). The following areas are affected:

• Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

• Business facilities
• Recreational facilities

Spoken Languages

Vietnamese

Korean

Japanese

English

Chinese (Mandarin)

Know Before You Go:

• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees:

• Fee for buffet breakfast: approximately USD 21.5 to 22 for adults, and USD 10.5 to 11 for children
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 3:00 PM and 9:00 PM
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: USD 26.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions:

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Checkin Time:

3:00 PM

Checkin Minimum Age:

18

Checkout Time:

12:00 PM