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The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Parking spaces are available to guests travelling by car (no extra charge). Other services include a car hire service, medical assistance, a transfer service, a hairdresser and a hotel shuttle bus. A fax machine is available for guests business needs.