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The friendly staff at the reception desk in the lobby are happy to answer any questions. Guests can store valuables in the safe. Wireless internet access allows guests to surf the internet and catch up on email. A variety of shops are available, including a supermarket. There is also a playground for younger guests. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus.