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The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hostel has a range of facilities for guests with disabilities. The hostel has wheelchair-accessible facilities and a lift. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a car hire service, medical assistance, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests business needs.