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The hotel has 481 double rooms, which are located on 11 storeys and are reachable by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service (for a fee), a childcare service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.