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The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a currency exchange service. Wireless internet access is provided to guests. Guests can get more information about excursions at the tour desk. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Further services and facilities include a car hire service, medical assistance, room service, a laundry service and a hotel doctor. Bicycle storage is available to guests. There is a bike hire service as well.