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Multilingual staff (English, German, French) are happy to assist and advise. Services and facilities include a coin-operated laundry and a hotel doctor. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Active guests can make use of the bicycle hire service to explore the surrounding area.