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The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a currency exchange service and a cash machine. Guests can get more information about excursions at the tour desk. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, 24-hour room service, a laundry service, a page service and a hotel doctor.