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The complex has a lift and features 560 rooms. The reception desk in the lobby is staffed round the clock. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a souvenir shop. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), translation services, room service, a laundry service, a hairdresser and a hotel shuttle bus.
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