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The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The complex offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, medical assistance, room service and a laundry service. To assist guests with their business and communication needs, the business centre offers a fax machine.