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Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. The hotel provides a baggage storage service, a safe, a 24-hour security service, a laundry service, a fax machine, a coin-operated laundry and a smoke alarm. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park.

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