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Multilingual staff are happy to assist and advise. Services and facilities include a baggage storage service, a library, a babysitting service, a childcare service, a transfer service, a business centre and a coin-operated laundry. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. Parking spaces are available to guests travelling by car (for a fee). Services include a hotel shuttle bus.