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The friendly staff at the reception desk in the lobby are happy to answer any questions. Guests can store valuables in the safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, room service, a laundry service and a hotel doctor.