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Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a baggage storage service, a safe and a smoking area. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car (no extra charge).