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The friendly staff at the reception desk in the lobby are happy to answer any questions. A cloakroom, a safe, a playroom, medical assistance, room service, a laundry service and a theatre hall are available. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park.