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The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a 24-hour security service, medical assistance, room service, a laundry service and a smoke alarm. Wireless internet access in public areas (no extra charge) allows guests to stay connected. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park.