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The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, room service, a hairdresser, a conference room, a business centre, a coin-operated laundry and a smoking area are available. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Complimentary newspapers are available.